1. What materials are your products made from?

Our hoodies are made from premium polyester fleece, and our T‑shirts are crafted from premium-quality polyester materials  designed for vibrant and  long-lasting prints.

2. What sizes do you offer?

We offer apparel for all ages, starting from toddlers up to 5XL in select items.

3. Are your products made from scratch and customizable?

Yes. our  apparels are cut and sewn to meet your specific style and design, Customers can add any African name and its meaning to their apparel. Whatever is written during customization is exactly what will be printed, so buyers must double-check spelling and details before checkout.

4. What makes your designs unique?

Our apparel features authentic African country maps and flag-inspired designs, combined with vivid high-definition prints and meaningful personalization options.

5. When will my item be produced and shipped?

Production and shipping times are displayed on the Shipping page. Please check there for the most accurate timeline.

6. Do you ship internationally?

 We only currently ship to the United States and Canada, Shipping rates may change due to logistics uncertainties,   

7. What is your refund policy?

We have a No-refund policy. Refunds are only granted if an item arrives damaged. Custom-made items cannot be refunded for spelling errors, name mistakes, sizing issues, or change of mind.

8. Do you accept exchanges?

Exchanges are only possible if the item is defective or damaged upon arrival. Because each product is personalized  with unique names , we do not accept exchanges for custom mistakes or sizing changes.

9. Do you offer standard (non-custom) items?

No —Unfortunately the brand is created to feature African Names and their meanings, we cannot offer any non-custom apparel. .

10. Do you have a physical store?

No — we operate exclusively online and do not have a physical retail location. We can be reached at support@africannamesrock.com for any inquiries.